Rainbow Essential Oil Bath Bomb Set

At ChillBath, your happiness matters as much as your relaxation. We want every bath experience to feel joyful, safe, and satisfying. If something isn’t quite right, we’re here to make it right.

30-Day Return Guarantee

We offer a 30-day return and refund policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• Items must be unused and in original condition
• Must be returned in original packaging
• Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

Due to hygiene and safety reasons, we do not accept returns on:

• Opened or used bath products
• Items damaged due to misuse
• Gift cards or promotional items

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Include photos of the product and packaging so we can resolve the issue quickly.

We will:

• Send a replacement, or
• Issue a full refund

Return Process

To start a return:

1. Contact us at support@chillbath.store
2. Provide your order number and reason
3. Wait for return instructions

Returns sent without approval may not be accepted.

Refunds

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method
• Processing time: 5–10 business days

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account
• Contact your payment provider
• Then contact us if needed

Return Shipping

• Customers are responsible for return shipping unless the item is defective or incorrect
• Original shipping fees are non-refundable